Back to Home

Terms & Conditions

Last updated: December 16, 2025

These Terms & Conditions ("Terms") govern your access to and use of 2themoon.ai, our AI-powered agent platform, website, mobile applications, and related services (collectively, the "Service"). By creating an account, accessing, or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. ACCEPTANCE OF TERMS & ELIGIBILITY

You must be at least 16 years old and have the legal capacity to enter into binding agreements to use our Service. By using 2themoon.ai, you represent and warrant that:

  • You are of legal age in your jurisdiction to form a binding contract
  • You have the authority to bind yourself or your organization to these Terms
  • All information you provide is accurate, current, and complete
  • You will maintain the accuracy of such information and promptly update your account

2. ACCOUNT REGISTRATION & SECURITY

To access certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or security breach
  • Not share, transfer, or sell your account to any third party

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

3. AI AGENTS & SERVICES

2themoon.ai provides specialized AI-powered agents (including but not limited to Orbit, Luna, Aurora, Atlas, Callisto, and Apollo) designed to assist with various business functions such as:

  • Business strategy, marketing, and social media management
  • Finance, bookkeeping, and accounting tasks
  • Human resources and workforce management
  • Web research and information gathering
  • Customer support and executive assistance
  • Integration with third-party business tools (e.g., QuickBooks, Xero)

AI Output Disclaimer: Our AI agents generate responses based on your inputs, business context, and available data. While we strive for accuracy and relevance:

  • AI-generated content may contain errors, inaccuracies, or incomplete information
  • Outputs are generated in real-time and may not reflect the most current information
  • You are solely responsible for reviewing, verifying, and validating all AI-generated outputs before use
  • We do not guarantee the accuracy, completeness, or suitability of AI outputs for your specific use case
  • You assume all risks associated with using AI-generated content in business or personal decisions

4. SUBSCRIPTIONS, PAYMENTS & BILLING

Subscription Plans: Access to certain features and AI agents may require a paid subscription. By subscribing, you agree to:

  • Pay all fees associated with your selected subscription plan at the time of purchase
  • Pay recurring subscription fees automatically on the billing cycle (monthly or annual) you selected
  • Accept that subscription fees are charged in advance for the upcoming billing period
  • Understand that subscription plans automatically renew unless canceled at least 24 hours before the renewal date

Payment Processing: Payments are processed securely through third-party payment processors. You agree to provide valid payment information and authorize us to charge your payment method for all applicable fees.

Refunds & Cancellations: Subscription fees are generally non-refundable except as required by law or at our sole discretion. You may cancel your subscription at any time through your account settings, and cancellation will take effect at the end of your current billing period. No refunds will be provided for partial billing periods.

Price Changes: We reserve the right to modify subscription pricing at any time. Price changes will be communicated in advance and will apply to subsequent billing cycles. Continued use of the Service after a price change constitutes acceptance of the new pricing.

5. ACCEPTABLE USE POLICY

You agree to use 2themoon.ai only for lawful purposes and in accordance with these Terms. You expressly agree NOT to:

  • Use the Service for any illegal, fraudulent, or unauthorized purpose
  • Violate any applicable local, state, national, or international law or regulation
  • Attempt to gain unauthorized access to our systems, networks, or other users' accounts
  • Interfere with, disrupt, or damage the Service, servers, or networks connected to the Service
  • Use AI agents to generate, distribute, or promote harmful, illegal, defamatory, or misleading content
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Share, resell, redistribute, or sublicense access to the Service without our written authorization
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Upload or transmit viruses, malware, or any other malicious code
  • Collect or harvest information about other users without their consent

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and access to the Service.

6. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property: The Service, including all software, AI models, algorithms, user interfaces, designs, text, graphics, logos, trademarks, and other content, is owned by 2themoon.ai or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or business purposes in accordance with these Terms. This license does not include the right to:

  • Copy, modify, distribute, or create derivative works of the Service
  • Reverse engineer, decompile, or attempt to extract source code
  • Remove, alter, or obscure any proprietary notices or labels
  • Use our trademarks, logos, or branding without written permission

Your Content: You retain ownership of any content, data, or information you upload, input, or provide to the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit Your Content solely to provide, maintain, and improve the Service.

AI-Generated Content: You own the outputs generated by our AI agents based on your inputs, subject to these Terms. However, similar or identical outputs may be generated for other users, and we do not guarantee uniqueness.

7. THIRD-PARTY INTEGRATIONS & SERVICES

Our Service may integrate with third-party services, including but not limited to payment processors (e.g., Stripe), accounting software (e.g., QuickBooks, Xero), cloud storage providers, and other business tools. When you use these integrations:

  • You may be subject to the terms and conditions of those third-party services
  • We are not responsible for the availability, accuracy, or practices of third-party services
  • We do not endorse or assume liability for third-party content, products, or services
  • Any issues with third-party integrations should be directed to the respective service provider
  • You are responsible for maintaining valid credentials and authorizations for third-party services

8. DISCLAIMERS & LIMITATION OF LIABILITY

Service Availability: The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

AI Service Disclaimer: Our AI agents are tools designed to assist you, but they are not infallible. We do not warrant the accuracy, completeness, reliability, or suitability of AI-generated outputs for any particular purpose. You acknowledge that:

  • AI outputs may contain errors, inaccuracies, or outdated information
  • You should independently verify all AI-generated content before making business or personal decisions
  • We are not liable for any losses, damages, or consequences resulting from your reliance on AI outputs

Limitation of Liability: To the maximum extent permitted by law, 2themoon.ai, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising from or related to your use of the Service, regardless of the theory of liability.

In no event shall our total liability exceed the amount you paid to us in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless 2themoon.ai, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any rights of another party, or (d) Your Content or any content you submit through the Service.

10. TERMINATION

Termination by You: You may terminate your account at any time by contacting us at muhammad@2themoon.ai or through your account settings. Upon termination, your access to the Service will cease, and your subscription (if applicable) will be canceled at the end of your current billing period.

Termination by Us: We reserve the right to suspend or terminate your account and access to the Service immediately, without prior notice, if you violate these Terms, engage in fraudulent or illegal activity, or for any other reason we deem necessary to protect the integrity of the Service or other users.

Effect of Termination: Upon termination, your right to use the Service will immediately cease. We may delete your account, data, and content associated with your account, subject to our data retention policies and legal obligations. Sections of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property rights, disclaimers, limitation of liability, and indemnification.

11. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

You agree to waive any right to a jury trial and to participate in class action lawsuits. If arbitration is not permitted by law, any legal action or proceeding shall be brought exclusively in the federal or state courts located in the United States.

12. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Material changes will be communicated to you via email or through a prominent notice on our Service. Your continued use of the Service after such modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

13. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

📩 Email: muhammad@2themoon.ai

© 2025 2themoon.ai. All rights reserved.